Logging in is the quickest way to manage your pension

You’ve reached this page from the Pensions Dashboard because you may have a pension with us.

As a Scheme member, reconnecting with your pension savings is one of the best ways for you to prepare for life after work.

Log in to, or register for, your account

To log in to your account, you’ll need:

  • your username
    • your password

To register for an account, you’ll need:

  • your activation code (which will have been sent to you in the post when you were an active member)
    • your National Insurance Number your date of birth

Update your personal details

Some of your information may have changed which is why the dashboard wasn’t able to give you all the details of your Magnox pension.

Updating your information in your account is quick and easy - once you’ve logged in or registered, go to the My Details section.

Some personal details, like your name, cannot be changed online. Use the contact form below if you would like to do this.

Manage your pension online

There’s plenty you can do to manage your pension in your online account. You can:

  • view your personal record
  • tell us who you would like your death benefit to go to
  • ask for an estimate of what your pension will be at Normal Retirement Age

Contact Broadstone, the Scheme’s administrator

If you’re having trouble with logging in to, or registering for, your account, use the contact form below.

This data is needed to verify your identity and pension record, and ensure that the data we hold for you is correct and up to date. This is required by legislation under GDPR Article 5 1(d). Once cross checked this submission is held on your pension record as an audit trail of the request but deleted from the contact form process. Should you have any further data protection queries, please refer to our Privacy Notice.

Or get in touch:

0800 3686870

+44800 012 1117 (use this number if you’re calling internationally, normal overseas rates apply)

 

Fidelity
PO Box 203
Darlington
DL1 9HD

The Helpline is open 8am to 5pm, Monday to Friday (closed on bank holidays).

 

When contacting us, please provide the following information:

  • National Insurance Number (or your Pension Reference Number if you don't have this)
  • Full name
  • Full address, including postcode

You should also include at least one of the following:

  • Date of birth
  • Phone number